HAVE A QUESTION?

FAQ'S

At Old School Farm Supply, we understand the importance of providing convenient and accessible information for our valued customers. To enhance your experience, we've carefully curated a comprehensive FAQ page designed to address common queries and concerns.

What payment options do you accept?

We're pleased to offer a variety of payment methods for your convenience: All major credit cards (Visa, Mastercard, American Express, etc.) Cash Checks
How can I reach customer support?

Getting in touch with our customer support team is easy! You can reach us through the following channels: Email: Send us an email at oldsfarmsupply@gmail.com, and we'll get back to you promptly. Phone: Give us a call at +1(315) 899 - 2018 during our business hours, and our friendly team will assist you. Contact Form: Fill out the contact form on our website, and we'll respond to your inquiry as soon as possible. Your satisfaction is our priority, and we're here to help with any questions or concerns you may have!"
What is your response time for inquiries?

We strive to provide timely assistance to our valued customers. Our typical response time for inquiries is within an hour during our business hours. Please note that response times may vary based on the nature of the inquiry and the volume of requests. Rest assured, we are committed to addressing your concerns promptly and ensuring a positive customer experience.
Are there any ongoing discounts or promotions?

Stay tuned for exciting discounts and promotions. We occasionally feature special offers that can be found in-store, on our social media channels, or through our customer loyalty program. Keep an eye out for these exclusive deals to make the most of your shopping experience.
What are your store hours?

Monday- Friday: 9:00am-5:00pm Saturday: 9:00am-1:00pm Sunday: Closed
Do you offer delivery services?

We offer local delivery services. Contact our store for more information.
How can I find a specific product in your store?

Our knowledgeable staff can assist you in locating products. Additionally, we have aisle signs and a store layout for your convenience.
Can I place an order for items not in stock?

Yes, we can special order items for you. Speak to our staff for assistance!
Do you provide advice on DIY projects?

Absolutely! Our team is happy to offer advice and guidance for your DIY projects.
How often do you restock your inventory?

We receive regular shipments to keep our inventory well-stocked. Contact us for specific product availability.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.